Below is a list of steps you can take to ensure your co-marketers accept their invites.
- Reach out to your co-marketing participant and ask if they received the invite. Advise them to check their spam or promotional folders as well.
- Give it time. Email servers that are new to Total Expert can take time to validate. Sometimes emails are delayed up to an hour.
- Ensure that your co-marketer hasn't received their email by calling them.
- Contact Total Expert support at Support@TotalExpert.com or reach out by using the chat function on your TE platform. Please have the co-marketer's email address ready.
Total Expert passes the COI into Salesforce to create a COI record once your co-marketing parnter accepts their invitation.